By Phone

Oahu

Customer Service Phone Number
Group/Individual PPO (808) 948-6111
Federal/State/County Employees (808) 948-6499
HMO/Health Plan Hawaii Plans (808) 948-6372
Blue Cross Blue Shield Federal Employee Program (808) 948-6281
QUEST (808) 948-6486
65C Plus/Senior Connection (808) 948-6000
BlueCard/National Accounts/Out-of-State Claims (808) 948-6280
Text Telephone (TTY) (808) 948-6222
Individual Plan Billing (808) 948-6140
Member (toll-free) 1 (800) 776-4672
Other Assistance
Compliance & Ethics Hotline (Confidential) 1 (800) 749-4672
Fraud Hotline (Confidential (808) 948-5166
HealthPass Office (808) 948-6456
Employment Office (808) 948-5588
Health Education Workshops (808) 948-6398
Island Scene Magazine (808) 948-5444
Corporate Operator (808) 948-5110

Neighbor Islands

Island/Branch Phone Number
Hilo, Hawaii (808) 935-5441
Kailua-Kona, Hawaii (808) 329-5291
Kauai (808) 245-3393
Lanai 1 (800) 639-4672
Maui (808) 871-6295
Molokai 1 (800) 639-4672
Customer Service Phone Number
Blue Cross Blue Shield Federal Employee Program 1 (800) 966-6198
QUEST 1 (800) 440-0640
BlueCard/National Accounts/Out-of-State Claims 1 (800) 648-3190
Dental Services 1 (800) 792-4672
Individual Plan Billing 1 (800) 782-4672
Member (toll-free) 1 (800) 776-4672
Other Assistance
Compliance & Ethics Hotline (Confidential) 1 (800) 749-4672
Fraud Hotline (Confidential 1 (888) 398-6445
HealthPass Office – Hilo (808) 935-2972
HealthPass Office – Kona (808) 329-3077
HealthPass Office – Kauai (808) 246-1525
HealthPass Office – Maui (808) 871-4872
HealthPass Appointment Line 1 (800) 525-6548
Health Education Workshops 1 (800) 525-6548
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